A Narrative Review on The Impact of Online Health Misinformation on Patients' Behavior and Communication

Abstract

Objectives: Online health information is readily available and can be a favored by patients as a source of information for convenience. Despite the positive belief on the availability of information, it does not improve health outcomes. Online information can be false and complicated, leading to anxiety and excessive dissemination of misinformation. The objective of this study is to provide a review on the current evidence about the various perspectives on online health misinformation. Methods: This is a meta-narrative systematic review developed based on the RAMESES publication standards. We classified reviewed articles into 5 main categories: patient and healthcare professionals' perspective, training healthcare providers, role of pharmacists in rectifying the problem and strategies to address health misinformation. Results: Patients may find it challenging to understand online health information. Healthcare providers have different perspectives about online information and are not well trained to handle a conversation with an ill-informed patient. Pharmacists are accessible and have an important and positive role for educating the public. There are strategies for formal education and professional development to eradicate health illiteracy that is generated through the Internet. Conclusion: We present perspectives on health misinformation and its negative impact on patient outcomes. Several strategies can be implemented in medical training to address patients' misinformation and promote public health.