Context Mapping — A Digital Platform to Visualize Events and Trends, Anticipate Outcomes, Accelerate Decision-Making

Abstract

Abstract Within upstream operations, Social Risk Management is a critical component. Unique environmental and social challenges are present in each operational field. These challenges often manifest in communication gaps between field-based operations, regional management, and local stakeholders, which pose significant operational and reputational risks. Mitigating social risks, promoting Human Rights, and gaining a competitive advantage requires the ability to monitor, adapt, and communicate risks and actions, both within and beyond an organization. A proactive risk management tool has been developed by Social Terrain, designed to identify social risks and ensure effective resource allocation while tracking and communicating social-risk actions. This approach has demonstrated effectiveness in the private sector, and within humanitarian, peace, and reconciliation efforts utilized by government and UN bodies. Context Mapping is central to this approach, which combines digital technologies and traditional methodologies to provide rapid insights into complex societal fabrics. In this paper, we explore the platform's architecture, which features real-time data integration, visual dashboards, satellite imagery, natural language processing, and machine learning. The methodologies employed are elaborated on, which include data collection from open and closed sources, community surveys, and pattern recognition. Successful implementation, and highlighting of improved stakeholder engagement, communication, and decision-making processes are illustrated in case studies. Lastly, the methods and utility of the Context Mapping tool are detailed, showcasing its novel integration of digital and traditional approaches for effective social risk management. Through the provision of quantifiable reports on organizational impacts on local communities, this tool facilitates proactive risk mitigation and accelerates decision-making in the energy sector. The findings underscore the platform's potential to drive positive change, ensuring sustainable business practices and enhanced human rights protections.