Taking Your Medicine
Author:
Publisher
Informa UK Limited
Subject
Marketing,General Health Professions
Link
http://www.tandfonline.com/doi/pdf/10.1300/J026v19n02_05
Reference45 articles.
1. A Model of Distributor Firm and Manufacturer Firm Working Partnerships
2. Relationship Marketing of Services--Growing Interest, Emerging Perspectives
3. The Service Encounter: Diagnosing Favorable and Unfavorable Incidents
4. Men's and Women's Evaluations of Communication Skills in Personal Relationships: When Sex Differences Make a Difference and when they don't
5. Physicians' Communication Style and Patient Satisfaction
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