Unveiling the Hushed Rebellion! Exploring the Concept of Quiet Quitting in the Modern Workplace: Development and Validation of Quiet Quitting Scale

Abstract

Abstract Purpose: Like many aspects impacted by the COVID-19 pandemic, the landscape of working life has also undergone significant transformations, leading to a reevaluation of traditional norms and demanding change. One of these trends is the concept of quiet quitting, which started on TikTok and has resonated with many. This study aims to explore the concept of quiet quitting, an area that has received relatively limited research attention thus far. Given the absence of a widely accepted definition and measurement instrument for this concept, the researchers carried out a scale development study based on the definition they put forth. Design/Methodology: This study was created with a mixed design because it integrates qualitative and quantitative research techniques. Using qualitative research techniques, the existing literature was scanned and a definition of the concept of quiet quitting was created. The quiet quitting scale was developed using quantitative analysis techniques. Findings: The researchers identified a comprehensive set of 48 items and 5 factors, which explained 61.5% of the total variability. Confirmatory factor analysis indicated acceptable fits. Significant correlations were obtained between quiet quitting, organizational citizenship behavior, and organizational silence. The reliability coefficients indicated satisfactory internal consistency. This investigation has resulted in the development of a valid and reliable measurement tool that can be utilized to measure the concept of quiet quitting. Limitations: Limitation of this study is that the newly developed scale exclusively measures the levels of quiet quitting among individuals employed in the private sector. Originality/Value: This study is significant in terms of examining this concept, making it measurable, and enabling employers to take measures against this problem.