1. Institute for Healthcare Improvement, Cambridge, MA (Dr. Berwick, Mr. Conway); Center for Healthcare Governance, Chicago, IL (Dr. Combes); Buehler Center on Aging, Health & Society, Northwestern University, Fein-berg School of Medicine, Chicago, IL (Dr. Emanuel); Partnership for Patient Safety, Chicago, IL (Mr. Hatlie); Harvard School of Public Health, Boston, MA (Dr. Leape); University of Manche