Emotion Management in Small Hotels: Meeting the Challenges of Flexibility and Informality-Reference-Cited by-同舟云学术

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Emotion Management in Small Hotels: Meeting the Challenges of Flexibility and Informality

Published:2014 Issue:3 Volume:2 Page:1-13
ISSN:2148-0214
Container-title:Eurasian Journal of Social Sciences
language:
Short-container-title:EJSS

Author:

Benmore Anne,

Publisher

Eurasian Publications

Cited by 5 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Determinants of students’ academic performance among undergraduate students in Universiti Malaysia Sabah: A structural equation modelling approach;AIP Conference Proceedings;2024

2. Make Yourself at Home: Cross-Cultural Differences in Home Hospitality;Tourism Culture & Communication;2023-03-27

3. A small hotel market in Slovenia: a point of view from both sides of the counter;Tourism and hospitality management;2019

4. Scripted communication for service standardisation? What analysis of conversation can tell us about the fast-food service encounter;Discourse & Communication;2018-10-03

5. Emotional Intelligence as Personality: Measurement and Role of Trait Emotional Intelligence in Educational Contexts;The Springer Series on Human Exceptionality;2018

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