RANKING THE FACTORS AFFECTING THE CHOICE OF CROWDFUNDING WEB SITES WITH ANALYTIC HIERARCHY PROCESS

Author:

GÜRLER Cem1ORCID

Affiliation:

1. YALOVA ÜNİVERSİTESİ, YALOVA İKTİSADİ VE İDARİ BİLİMLER FAKÜLTESİ

Abstract

Crowdfunding platforms determine different strategies to attract more backers and fundraiser. Although the product itself is a project in crowdfunding projects, it can be said that the platform is as important as the project. This study aims to rank the factors affecting the choice of crowdfunding web sites with analytic hierarchy process. For this purpose, four dimensions (tangibles, reliability, assurance, integration of communication) and ten criteria (usability, design, navigability, standardization, reputation, relevancy, authority, privacy, FAQ’s and help, inclusion of special services) were included in the analysis. 11 people knowledgeable about crowdfunding were reached to ask pairwise comparisons. For this purpose, a survey was created. Surveys were sent and collected via email. The data used in the study were collected from three different groups: academics, backers, and a fundraiser. AHP results revealed that most important dimension was reliability. Moreover, according to the calculated general weights, the most important criterion is privacy, while the least important criterion is design.

Publisher

Dokuz Eylil University Graduate School of Social Sciences

Subject

General Medicine

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