Stakeholder approach to the innovative development of unified heat supply organizations

Abstract

Introduction. The provision that any economic entity in the economic system does not exist separately from the environment that surrounds it creates the need for the functioning and development of the organization to take into account the goals of the main stakeholders. The object of this study is unified heat supply organizations, acting as one of the participants in heat supply, which is legally responsible for the modernization and technological development of heat supply in a certain territory. The interaction of unified heat supply organizations with other economic entities and holders of interests necessarily influences the nature and intensity of modernization and technological development, and their innovative development. The purpose of the study is to identify groups of stakeholders whose interaction is important for the innovative development of unified heat supply organizations, as well as to determine their main goals and interests in order to be able to take them into account when developing a mechanism for managing the innovative development of unified heat supply organizations. Materials and methods. The theoretical and methodological basis of the study was the work of Russian and foreign researchers in the field of the concept of stakeholders and the stakeholder approach to management. The methods of empirical and theoretical research were used in the study. Results. The study of the approaches of Russian and foreign authors to the classification of stakeholders allowed us to form a list of the main stakeholders, interaction with which is important for the innovative development of unified heat supply organizations, as well as to highlight their main goals and interests, which is of interest, since identification, structuring and building a map of possible stakeholders allow us to evaluate the options for the functioning and development of the object of study from the point of view of existing interest groups and their influence. Conclusions. A systematic approach to the management of groups interested in the innovative development of unified heat supply organizations, based on the optimality criterion, should become an important factor in the development of a management mechanism for the process under consideration.