1. References
2. [1] G. Nestler and A. Jackman, "21st century emergency management," in Thought Leadership White Paper, 2014.
3. [2] M. Ruiz and J. Sánchez, "Improving emergency response through business process, case management, and decision models," Proc. Int. ISCRAM Conf., vol. 2019-May, no. May, pp. 116- 125, 2019.
4. [3] O. Zimmermann, P. Krogdahl, and C. Gee, "Elements of Service-Oriented Analysis and Design," Design, 2009.
5. [4] México. Gobierno de la República, "Ley General de Protección Civil," D. Of. la Fed., pp. 1-39, 2012.