Unleashing the power of AI: Assessing the reliability of ChatGPT in disseminating breast cancer awareness

Abstract

ChatGPT is a large language model that can initiate conversations with humans and respond to their questions. Due to its access to vast amounts of text data, it has the potential to offer health information. This study will explore the ability of ChatGPT to disseminate health information on breast cancer to draw predictions on its acceptance and utilization as a portal for breast cancer awareness. Through the Technology Acceptance Model that focuses on two main aspects, the ease of use and the usefulness, a qualitative comparative analysis was conducted to assess breast cancer information retrieved from ChatGPT and the Centers for Disease Control and Prevention (CDC) website. Common queries that patients with breast cancer and the public often ask were used for assessment. A checklist of the essential elements covered by each question was created. Four themes (definition, prevention, diagnostics, and therapeutics) were used for the coding process and truth tables were created to compare answers. Results showed that the design of ChatGPT renders it an easy platform to initiate conversation and obtain clarifications and explanations for ideas and questions instantaneously. ChatGPT provides adequate and correct information on breast cancer compared to the CDC website, collects information from multiple authentic resources, and provides better access to information. Nevertheless, ChatGPT lacks accountability, and the nature of its responses changes over time. Overall, ChatGPT is a promising medium for the dissemination of health information on breast cancer and an important tool for raising awareness and improving public health knowledge on the disease.