Patients’ Perception on Utilization of Smartphone Health App for Self-Management of Diabetes

Abstract

Abstract Introduction: Global use of mobile health (mHealth) apps has clearly indicated improved metabolic control in diabetes mellitus (DM). While digitalization and possession of smartphones increase in our country, trends in practical utility of mHealth apps are probably lagging behind. We wish to raise awareness about the availability of such mHealth apps which are powerful ways to self-manage diabetes due to the host of services offered. In addition, this study helps gain insight into the limitations faced in reaching this population. Materials and Methods: A survey-based questionnaire was administered to determine the awareness and usage of mHealth apps in 260 consecutive participants with DM who visited the medicine outpatient department. Results: 30.4% of patients with DM were aware of mHealth apps; however, only 7.7% were using it on a daily basis. The main reasons for not using mHealth app were lack of awareness regarding the apps in 39.6% and lack of technological knowledge on operating the inbuilt features in 38%. Twenty-eight percent had a firm belief that they do not need any app to guide them. Level of education and age had a significant association with this awareness and usage. Conclusion: Despite the growing investment in the mHealth industry, the awareness and utilization of such technology by patients with diabetes in this part of the country are very low. For maximal benefits among end-users of these apps, developers should work in synergy with health-care professionals. Higher health literacy is an important factor to develop an attitude of health promotion for self, families, and communities. To increase awareness, it is important for app developers to disseminate knowledge through mass media and social platforms. With standardization, simplification, and increased automation of these apps, larger patient population can avail the benefit and enhance health outcomes.