The Saudi Community View of the Use of Artificial Intelligence in Health Care

Abstract

Abstract Objectives: Artificial intelligence (AI) holds the promise to revolutionize the field of medicine and enhance the well-being of countless patients. Its capabilities span various areas, including disease prevention, accurate diagnosis, and the development of innovative treatments. Moreover, AI has the potential to streamline health-care delivery and lower expenses. The community should be aware of the potential applications of AI in health care, so that they can advocate for its development and adoption. Hence, the objective of this study is to assess the community’s perspectives regarding the utilization of AI in health care. Methods: A cross-sectional, questionnaire-based study was conducted in Saudi Arabia during the period of June to October 2023. The questionnaire was distributed to people on various social media platforms using a convenience sampling method. The collected data were analyzed using Statistical Package for the Social Sciences. Results: The study included 771 individuals, with 42.5% having a positive outlook on the use of AI in health care, 31.8% having a neutral view, and 7.5% having a negative view. The only factor associated with a positive opinion was regional differences (P = 0.006). Moreover, participants who used medical apps or programs (P = 0.026), wearables (P = 0.027), felt more confident in using technology (P < 0.001), enjoyed using technology (P < 0.001), found it easier to familiarize themselves with new devices or programs (P < 0.001), and had more knowledge about AI (P < 0.001) had more positive opinions regarding the use of AI in health care. Conclusions: The study found that most Saudis, especially those who were familiar with the use of technology, support the use of AI in health care, with a positive or neutral view. Yet, targeted campaigns in certain regions are needed to educate the entire community about AI’s potential benefits.