1. Webster's New Universal Unabridged Dictionary,2003
2. Behaviors that undermine a culture of safety;Sentinel Event Alert,2008
3. Impact and implications of disruptive behavior in the perioperative arena;Rosenstein;J Am Coll Surg,2006
4. Lateral violence in the perioperative setting;Bigony;AORN J,2009
5. Incivility in nursing;Tilman Harris;NC Board Nursing Bulletin,2011