1. The Client Satisfaction Questionnaire (CSQ) Scales and the Service Satisfaction Scale-30 (SSS-30);Attkinsson,1996
2. Consumer issues in managed behavioral health care;Auslander;Journal of the Washington Academy of Sciences,1998
3. Moving MHSIP towards a person-centered paradigm;Buckley,1993
4. Consumerism, outcomes, and satisfaction;Campbell,1998
5. The MHSIP Consumer-Oriented Mental Health Report Card,1996