The development of loyalty among novice and experienced customers of sport and fitness centres-Reference-Cited by-同舟云学术

The development of loyalty among novice and experienced customers of sport and fitness centres

Published:2014-10-01 Issue:4 Volume:17 Page:419-431
ISSN:1441-3523
Container-title:Sport Management Review
language:en
Short-container-title:Sport Management Review

Author:

Avourdiadou Sevastia¹,Theodorakis Nicholas D.²

Affiliation:

1. Democritus University of Thrace, Greece

2. Aristotle University of Thessaloniki, Greece

Publisher

Informa UK Limited

Subject

Marketing,Management Science and Operations Research,Organizational Behavior and Human Resource Management,Strategy and Management,Tourism, Leisure and Hospitality Management,Business and International Management

Link

https://www.tandfonline.com/doi/pdf/10.1016/j.smr.2014.02.001

Reference103 articles.

1. Dimensions of Consumer Expertise

2. The behavioural consequences of perceived service quality: An exploratory study in the context of private fitness clubs in Greece

3. An empirical investigation of the relationships among service quality, customer satisfaction and psychological commitment in a health club context

4. Structural equation modeling in practice: A review and recommended two-step approach.

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