Which consumer feedback metrics are the most valuable in driving consumer expenditure in the tourism industries? A view from macroeconomic perspective-Reference-Cited by-同舟云学术

Which consumer feedback metrics are the most valuable in driving consumer expenditure in the tourism industries? A view from macroeconomic perspective

Published:2020-10 Issue: Volume:80 Page:104109
ISSN:0261-5177
Container-title:Tourism Management
language:en
Short-container-title:Tourism Management

Author:

Agag Gomaa,Eid Riyad

Publisher

Elsevier BV

Subject

Strategy and Management,Tourism, Leisure and Hospitality Management,Transportation,Development

Reference109 articles.

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5. Customer satisfaction, market share, and profitability: Findings from Sweden;Anderson;Journal of Marketing,1994

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