1. ‘I was calling you’: communicative patterns in leaving a message on an answering machine;Álvarez-Cáccamo;Text,1992
2. Order in Court: The Organisation of Verbal Interaction in Judicial Settings;Atkinson,1979
3. Gender, politeness, and confrontation in Tenejapa;Brown,1993
4. How and why are women more polite: some evidence from a Mayan community;Brown,1998
5. Politeness: Some Universals in Language Usage;Brown,1987