1. Albert, W., & Dixon, E. (2003). Is this what you expected? The use of expectation measures in usability testing. In Proceedings of Usability Professionals Association 2003 conference, Scottsdale, AZ.
2. Pre-conscious assessment of trust: A case study of financial and healthcare websites;Albert;Human Factors and Ergonomics Society Annual Meeting Proceedings,2009
3. Introducing a New UX maturity metric: Team Engagement Score (TES) during usability testing;Albert,2017
4. How sure are we? The predictive power of early UX evaluation methods on live site performance;Albert;World IA Day Boston,2016
5. Albert, B. & Marriott, J. (2019). Is that really me? A case study in measuring emotional engagement of customers using a virtual dressing room in an e-commerce website.In ReCon Conference, 2019, New York, NY. Presentation found at: https://d2f5upgbvkx8pz.cloudfront.net/sites/default/files/inline-files/Virtual_Dressing_Room_Presentation_final%20.pdf