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2. Don't fire the architect! Where were the requirements?;Cleland-Huang;IEEE Softw.,2015
3. The Logic of Failure: Recognizing and Avoiding Error in Complex Situations;Dorner,1996
4. Who killed the virtual case file?;Goldstein;IEEE Spectr.,2005
5. Software quality and the capability maturity model;Herbsleb;Commun. ACM,1997