1. Introductory Readings in Expert Systems;Bramer,1982
2. Expert systems: a new tool in marketing;Moutinho;Q. Rev. Marketing,1988
3. Rule-Based Expert Programs. The MYCIN Experiments of the Stanford Heuristic Programming Project;Buchanan,1981
4. End User Computing: Management, Applications, and Technology;Panko,1988
5. Innovation in Technology and Organization;Clark,1989