Benchmarking IT operations cost based on working time and unit cost-Reference-Cited by-同舟云学术

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Benchmarking IT operations cost based on working time and unit cost

Published:2017-02 Issue: Volume:135 Page:75-87
ISSN:0167-6423
Container-title:Science of Computer Programming
language:en
Short-container-title:Science of Computer Programming

Author:

Tsunoda Masateru,Monden Akito,Matsumoto Kenichi,Ohiwa Sawako,Oshino Tomoki

Funder

Ministry of Education, Culture, Sports, Science, and Technology

Publisher

Elsevier BV

Subject

Software

Reference21 articles.

1. Improving speed and productivity of software development: a global survey of software developers;Blackburn;IEEE Trans. Softw. Eng.,1996

2. Software Engineering Economics;Boehm,1981

3. Foundations of IT Service Management: Based on ITIL,2005

4. Metrics for IT Service Management;Brooks,2006

5. Reducing the cost of IT operations: is automation always the answer?;Brown,2005

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1. Analysis of Work Efficiency and Quality of Software Maintenance Using Cross-Company Dataset;IEICE Transactions on Information and Systems;2021-01-01

2. Re-imagining Technology Adoption Research Beyond Development and Implementation: ITOps as the New Frontier of IS Research;Re-imagining Diffusion and Adoption of Information Technology and Systems: A Continuing Conversation;2020

3. Digital services governance: IT4IT™ for management of technology;Journal of Manufacturing Technology Management;2019-12-09

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