1. Hospitals/ServiceMaster survey tracks TQM/CQI. Hospitals June 20, 1992, p 44.
2. Gardner E: Eliminating inefficiences could save hospitals $60 billion—study. Modern Healthcare June 22, 1992, p 36.
3. Outcomes measurement: Compliance tool or strategic initiative;Linder;Health Care Manage Rev,1991
4. Assuring the adoption and impact of TQM;Kaluzny;QRB,1992
5. A roundtable discussion: Hospital leaders discuss QI implementation issues;QRB,1992