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Research issues for employee empowerment in hospitality organisations

  • Published:1996-12 Issue:4 Volume:15 Page:333-346
  • ISSN:0278-4319
  • Container-title:International Journal of Hospitality Management
  • language:en
  • Short-container-title:International Journal of Hospitality Management

Author:

Lashley Conrad

Publisher

Elsevier BV

Subject

Strategy and Management,Tourism, Leisure and Hospitality Management

Reference38 articles.

1. Developing manager's ability to empower employees;Alpander;Journal of Management,1991

2. Empowering employees at Harvester Restaurants;Ashness;Personnel Review,1995

3. Applying Herzberg;s Hygiene factors to the changing accomodation environment;Balmer;International Journal of Contemporary Hospitality Management,1993

4. Customer treatment as a mirror of employee treatment;Barbee;Advanced Management Journal,1991

5. Empowerment: the US experience;Barry;Empowerment in Organisations,1993

Cited by 25 articles. 订阅此论文施引文献 订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Workplace Integration of Employees in the Hospitality Industry;Critical Social Challenges in the Tourism Industry;2023-09-25

2. Demystifying employee co-creation: optimism and pro-social behaviour as moderators;Journal of Service Theory and Practice;2023-06-08

3. Job satisfaction and potential opportunities for career growth among hotel employees: The case of Oman;Tourism and Hospitality Research;2022-03-02

4. THE EFFECT OF CUSTOMER EMPOWERING BEHAVIOURS ON SERVICE PERFORMANCE IN THE HOSPITALITY INDUSTRY;INT J CONTEMP ECON A;2021

5. Empowerment in Tourism;Industrial and Managerial Solutions for Tourism Enterprises;2020
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