Author:
Brédart A,Razavi D,Robertson C,Batel-Copel L,Larsson G,Lichosik D,Meyza J,Schraub S,von Essen L,de Haes J.C.J.M
Reference18 articles.
1. Fitzpatrick R. Scope and measurement of patient satisfaction. In: Fitzpatrick R, Hopkins A, editors. Measurement of patients’ satisfaction with care. Royal College of Physicians of London, 1993. p. 1–14.
2. Ley P. Communicating with patients. Improving communication, satisfaction and compliance. London: Croom-Helm, 1988.
3. Patients’ ratings of outpatients visits in different practice settings: results from the medical outcome study;Rubin;JAMA,1993
4. Behavioural consequences of consumer dissatisfaction with medical care;Ware;Eval. Program Plann.,1983
5. Theoretical and methodological issues in sociological studies of consumer satisfaction with medical care;Locker;Soc. Sci. Med.,1978
Cited by
46 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献