Relationship of TQM and Business Performance with Mediators of SPC, Lean Production and TPM

Author:

Ahmad M.F.,Zakuan N.,Jusoh A.,Takala J.

Publisher

Elsevier BV

Subject

General Medicine

Reference35 articles.

1. Ahuja, I.P. S., & Khamba, J.S. (2008). An evaluation of TPM initiatives in Indian industry for enhanced manufacturing performance. International Journal of Quality & Reliability Management, 25(2), 147-172.

2. Arumugam, V., Ooi, K.-B., & Fong, T.-C. (2008). TQM practices and quality management performance: An investigation of their relationship using data from ISO 9001:2000 firms in Malaysia. The TQM Journal, 20(6), 636-650.

3. Besterfield, D. (2009). Quality Control (8th ed.). New Jersey: Pearson Prentice Hall.

4. Besterfield; D.H. (2004). Quality Control. USA: Prentice-Hall.

5. Bou, J.C., & Beltrán, I. (2007). Total Quality Management & Business commitment human resource strategy and firm performance: an empirical study Total Quality Management, High-commitment Human Resource Strategy and Firm Performance: An Empirical Study. Total Quality Management, (March 2012), 37-41.

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