Benefits Sought by Citizens in Multichannel e-government Payment Services: Evidence from Italy

Author:

Russo Claudio,Ghezzi Carlo M.,Fiamengo Giulio,Benedetti Michele

Publisher

Elsevier BV

Subject

General Medicine

Reference37 articles.

1. E-government maturity models: Extension of the Layne and Lee model;Andersen;Government Information Quarterly,2006

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3. Assinform (2012) 43 anni di innovazione tecnologica in Italia Online report retrievable at: http://www.rapportoassinform.it/interna.asp?ln=3&sez=324&info=1113.

4. Barone, T. (2012). Agenda digitale, pronti 3 miliardi di Euro. Retrieved at: [http://www.pubblicaamministrazione.net/e- government/news/3399/agenda-digitale-pronti-3-miliardi-di-euro.html] last accessed: October 16th, 2012.

5. Benedetti M., Ghezzi C.M., Lamberti L. & Russo C. (2009). Towards a user-centric e-government service design: evidences from Italy. In A.R. Shark e Toporkoff, S. (eds.) Beyond e –Government Measuring Performance: A Global Perspective. BookSurge Publishing.

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