Customer Knowledge Management and Organization's Effectiveness: Explaining the Mediator Role of Organizational Agility-Reference-Cited by-同舟云学术

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Customer Knowledge Management and Organization's Effectiveness: Explaining the Mediator Role of Organizational Agility

Published:2016-09 Issue: Volume:230 Page:94-103
ISSN:1877-0428
Container-title:Procedia - Social and Behavioral Sciences
language:en
Short-container-title:Procedia - Social and Behavioral Sciences

Author:

Mehdibeigi Najme,Dehghani Masoud,Yaghoubi Nour mohammad

Publisher

Elsevier BV

Subject

General Medicine

Reference25 articles.

1. Measurement of customer knowledge management maturity in Iran insurance companies;Aghdasi;The insurance industry journal,2009

2. Checking the status of agility capabilities in government agencies (Case study: Mazandaran Post Office);Bagherzadeh;Journal of Management,2010

3. ASCTM Approach for Enterprise Agility;Balaji;Procedia Engineering,2014

4. Providing the conceptual framework and components of customer knowledge management at Melli Bank;Barzin Poor;Tomorrow Management Journal,2010

5. The effect of knowledge management practices on organizational performance: a conceptual study;Bhatti;African journal of business management,2011

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2. Organizational structure, agility, and public value-driven innovation performance in the UAE public services;Heliyon;2024-07

3. The Customer Requirements About Thai SMEs Product Based on Customer Knowledge Management by Using Text Mining;2024 5th Technology Innovation Management and Engineering Science International Conference (TIMES-iCON);2024-06-19

4. Users, AI, or professional designers? The impacts of inspiration stimuli on customers' willingness to participate in user design;Journal of Consumer Behaviour;2024-04-17

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