1. Nurses Care Report Card for Acute Care Setting;American Nurses Association,1995
2. Obstacles affecting the communication between health care practitioners and terminated-ill patients;Anagnostopoulos;Psychiatric Papers,1993
3. Evaluation of a counseling training program for nursing staff;Arranz;Patient Education and Counseling,2005
4. Measuring nurse job satisfaction;Best;Journal of Nursing Administration,2004
5. Evaluating the effects of counselling and communication;Davis,1993