1. Understanding Human Communication.;Adler,1994
2. Communicating at Work;Alessandra,1993
3. Removing the paradox of conflict from group decisions;Brockmann;Academy of Management Executive,1996
4. Resolving conflict within teams;Cappozzoli;Journal for Quality and Participation,1995
5. The nature of group cohesiveness. Group dynamics. Research and Theory;Cartwright,1968