1. Benchmarking: The Search for Industry Best Practices that Lead to Superior Performance;Camp,1989
2. International benchmarking of specialty hospitals. A series of case studies on comprehensive cancer centres;van Lent;BMC Health Services Research,2010
3. American Productivity and Quality Center (APQC). Benchmarking Code of Conduct. Guidelines and Ethics for Benchmarkers. 2010.
4. Vorgehensmodell für das Benchmarking von Dienstleistungen. PAS 1014,2001
5. The new economics for industry, government, education. 2 Aufl;Deming,1994