A tag-based methodology for the detection of user repair strategies in task-oriented conversational agents

Author:

Alloatti FrancescaORCID,Grasso Francesca,Ferrod RogerORCID,Siragusa Giovanni,Di Caro LuigiORCID,Cena Federica

Publisher

Elsevier BV

Subject

Human-Computer Interaction,Theoretical Computer Science,Software

Reference69 articles.

1. Draft of DAMSL: Dialog act markup in several layers;Allen,1997

2. Alloatti, F., Di Caro, L., Bosca, A., 2021. Conversation Analysis, Repair Sequences and Human Computer Interaction. In: Proceedings of the AAAI Conference on Artificial Intelligence, Fourth Workshop on Reasoning and Learning for Human-Machine Dialogues. pp. 1–4.

3. Real life application of a question answering system using BERT language model;Alloatti,2019

4. Measuring chatbot quality of service to predict human-machine hand-over using a character deep learning model;Almansor;Int. J. Web Grid Serv.,2022

5. Resilient chatbots: Repair strategy preferences for conversational breakdowns;Ashktorab,2019

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