1. Davenport, T. and J. Short, The New Industrial Engineering: Information Technology and Business Process Redesign. Sloan Management Review, 1990. 32(5): p. 554-571.
2. Hammer, M. and J. Champy, Reengineering the Corporation: A Manifesto for Business Revolution. 2001, London.
3. Dietz, J., Enterprise Ontology: Theory and Methodology. 2006, New York: Springer. 244.
4. Aalst, W.M.P.v.d., A. Hofstede, and M. Weske, Business process management, BPM 2003, LNCS 2678, 2003, Springer-Verlag.
5. OMG, Business Process Model and Notation (BPMN), version 2.0. 2011.