1. Probability distributions of phase type;Neuts,1975
2. M.F. Neuts, “The M/M/1 queue with randomly varying arrival and service rates”, Opsearch 15, 139–157.
3. Further results on the M/M/1 queue with randomly varying rates;Neuts;Opsearch,1978
4. Matrix-Geometric Solutions in Stochastic Models — An Algorithmic Approach;Neuts,1981
5. M.F. Neuts and D.M. Lucantoni “A Markovian queue with N servers subject to breakdown and repair”, Management Science 25, 849–861.