Using process mining for workarounds analysis in context: Learning from a small and medium-sized company case

Author:

Wijnhoven Fons,Hoffmann PetraORCID,Bemthuis RobORCID,Boksebeld Jurian

Publisher

Elsevier BV

Subject

Library and Information Sciences,Industrial and Manufacturing Engineering,Information Systems and Management,Information Systems,Artificial Intelligence,Management Information Systems

Reference67 articles.

1. Work system theory: Overview of core concepts, extensions, and challenges for the future;Alter;Journal of the Association for Information Systems,2013

2. Theory of workarounds;Alter;Communications of the Association for Information Systems,2014

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4. Some unintended consequences of information technology in health care: The nature of patient care information system-related errors;Ash;Journal of the American Medical Informatics Association,2004

5. Small and medium enterprises across the globe;Ayyagari;Small Business Economics,2007

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