1. The Tipping Point: How Little Things Can Make a Big Difference;Gladwell,2000
2. Educating the Reflective Practitioner: Toward a New Design for Teaching and Learning in the Professions;Schön,1990
3. Clinical Improvement Action Guide;Nelson,1998
4. Leading Change;Kotter,1996
5. The Corporate Culture Survival Guide: Sense and Nonsense About Culture;Schein,1999