Author:
Chen Fang-Yuan,Chang Yu-Hern
Subject
Law,Management, Monitoring, Policy and Law,Strategy and Management,Transportation
Reference22 articles.
1. Airline services marketing by domestic and foreign firms;Aksoy;Journal of Air Transport Management,2003
2. Critical service encounters;Bitner;Journal of Marketing,1994
3. A gap analysis of professional service quality;Brown;Journal of Marketing,1989
4. A survey analysis of service quality for domestic airlines;Chang;European Journal of Operational Research,2002
5. Marketing Research;Churchill,1999
Cited by
171 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献