Assessing customer value for express service providers: An empirical study from shippers’ perspective in Taiwan
Author:
Publisher
Elsevier BV
Subject
Law,Management, Monitoring, Policy and Law,Strategy and Management,Transportation
Reference55 articles.
1. Business marketing: understanding what customer value;Anderson;Harv. Bus. Rev.,1998
2. What is driving the continued growth in demand for air travel? Customer value of air transport;Biegera;J. Air Transp. Manag.,2007
3. Investigating the service brand: a customer value perspective;Brodie;J. Bus. Res.,2009
4. Air Transportation;Chang,2012
5. Demand creating service: a hybrid model for identifying key selection criteria and service strategies of international express suppliers;Chang;Asia Pac. J. Mark. Logist.,2015
Cited by 3 articles. 订阅此论文施引文献 订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献
1. Application of EFA and AHP in the Last-Mile Delivery Service in Thailand;2023 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM);2023-12-18
2. Istanbul Airport (IGA) and quest of best competitive strategy for air cargo carriers in new competition environment: A fuzzy multi-criteria approach;Journal of Air Transport Management;2021-08
3. Understanding consumers’ behavior to adopt self-service parcel services for last-mile delivery;Journal of Retailing and Consumer Services;2020-01
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线，采集、加工和组织学术论文而形成的新型学术文献查询和分析系统，可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容，当前同舟云学术共收录了国内外主流学术期刊6万余种，收集的期刊论文及会议论文总量共计约1.5亿篇，并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询！咨询电话：010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3