Synthesizing cultural intelligence, emotional labor, and job satisfaction in the concept of a social cognitive model-Reference-Cited by-同舟云学术

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Synthesizing cultural intelligence, emotional labor, and job satisfaction in the concept of a social cognitive model

Published:2024-09 Issue: Volume:60 Page:280-290
ISSN:1447-6770
Container-title:Journal of Hospitality and Tourism Management
language:en
Short-container-title:Journal of Hospitality and Tourism Management

Author:

Lam Rachel^ORCID,Cheung Catherine^ORCID

Funder

National CMV Foundation

Publisher

Elsevier BV

Reference72 articles.

1. Cultural intelligence and proactive service performance: Mediating and moderating role of leader's collaborative nature, cultural training and emotional labor;Al Shaer;Journal of Health, Organisation and Management,2023

2. Cultural intelligence: Its measurement and effects on cultural judgment and decision making, cultural adaptation and task performance;Ang;Management and Organisation Review,2007

3. On the evaluations of structural equation models;Bagozzi;Journal of the Academy of Marketing Science,1988

4. Health promotion from the perspective of social cognitive theory;Bandura;Psychology and Health,1998

5. Social cognitive theory: An agentic perspective;Bandura;Asian Journal of Social Psychology,1999

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