1. English in the workplace: An analysis of the communication needs of tourism and banking personnel;Al-Khatib;Asian EFL Journal,2005
2. Teaching the communicative use of English;Allen;IRAL,1974
3. Understanding spam: A macro-textual analysis;Barron;Journal of Pragmatics,2006
4. Analyzing genre: Language use in professional setting;Bhatia,1993
5. English for business communication;Bhatia;Language Teaching,2012