Easy to please or hard to impress: Elucidating consumers' innate satisfaction
Author:
Publisher
Elsevier BV
Subject
Marketing
Reference35 articles.
1. Relationship marketing in A B2C context: The moderating role of personality traits;Adjei;Journal of Retailing and Consumer Services,2010
2. Can we talk? The impact of willingness to recommend on new-to-market service brand extension within a social network;Aksoy;Journal of Service Research,2011
3. Strengthening the satisfaction–profit chain;Anderson;Journal of Service Research,2000
4. Disappointment in decision making under uncertainty;Bell;Operations Research,1985
5. The impact of experiential consumption cognitions and emotions on behavioral intentions;Bigné;Journal of Services Marketing,2008
Cited by 9 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献
1. A Two-Stage Nonlinear User Satisfaction Decision Model Based on Online Review Mining: Considering Non-Compensatory and Compensatory Stages;Journal of Theoretical and Applied Electronic Commerce Research;2024-02-01
2. Modeling Customer Satisfaction’s Impact on Loyalty: Insights for Customer-Centric Resource Allocation;Service Science;2023-06
3. Customer Satisfaction, Loyalty Behaviors, and Firm-Financial Performance: What 40 Years of Research Tells Us;SSRN Electronic Journal;2022
4. Exploring the relationship of marketing & technological innovation on store equity, word of mouth and satisfaction;Cogent Business & Management;2021-01-01
5. Framework for evaluating the relationship between the omnichannel online sales approach and performance outcome in the case of niche products;11th International Scientific Conference “Business and Management 2020”;2020-06-16
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3