Communicating intent: Effects of employer-controlled tipping strategy disclosures on tip amount and firm evaluations

Author:

Berry Christopher,Douglas Hoffman K.

Publisher

Elsevier BV

Subject

Marketing

Reference52 articles.

1. The theory of planned behavior;Ajzen;Organizational Behavior and Human Decision Processes,1991

2. The economics of tipping;Azar;Journal of Economic Perspectives,2020

3. Tipping motivations and behavior in the U.S. and Israel;Azar;Journal of Applied Social Psychology,2010

4. The effects of tip recommendations on customer tipping, satisfaction, repatronage, and spending;Alexander;Management Science,2021

5. The social norm of tipping: a review;Azar;Journal of Applied Social Psychology,2007

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