1. Dismantling the sales machine;Adamson;Harvard Business Review,2013
2. Business market management: Understanding, creating, and delivering value;Anderson,2004
3. Customer value propositions in business markets;Anderson;Harvard Business Review,2006
4. Baumgartner, T., Hatami, H., & Valdivieso, M. (2016). Why salespeople need to develop “machine intelligence”. Harvard Business Review. Available at: https://hbr.org/2016/06/why-salespeople-need-to-develop-machine-intelligence.
5. Bayern, M. (2018). The 3 most overlooked limitations of AI in business. TechRepublic. Available at: https://www.techrepublic.com/article/the-3-most-overlooked-limitations-of-ai-in-business/.