Achieving the promise of AI and ML in delivering economic and relational customer value in B2B

Author:

Latinovic Zoran,Chatterjee Sharmila C.

Publisher

Elsevier BV

Subject

Marketing

Reference78 articles.

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4. Baumgartner, T., Hatami, H., & Valdivieso, M. (2016). Why salespeople need to develop “machine intelligence”. Harvard Business Review. Available at: https://hbr.org/2016/06/why-salespeople-need-to-develop-machine-intelligence.

5. Bayern, M. (2018). The 3 most overlooked limitations of AI in business. TechRepublic. Available at: https://www.techrepublic.com/article/the-3-most-overlooked-limitations-of-ai-in-business/.

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