Promoting decision satisfaction: The effect of the decision target and strategy on process satisfaction

Author:

Lu Jingyi,Chen Yuqi,Fang Qingwen

Funder

National Natural Science Foundation of China

Science and Technology Commission of Shanghai Municipality

Publisher

Elsevier BV

Subject

Marketing

Reference36 articles.

1. Enhancing loyalty: When improving consumer satisfaction and delight;Ahrholdta;Journal of Business Research,2019

2. Deciding for others reduces loss aversion;Andersson;Management Science,2016

3. Quality or sacrifice? The influence of decision task and product characteristics on the dual role of price;Chang;Psychological Reports,2015

4. Role of accentuation in the selection–rejection task framing effect;Chen;Journal of Experimental Psychology: General,2017

5. “Deal with it”: How coping with e-service innovation affects customer experience;Ciuchita;Journal of Business Research,2019

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