1. The perceived influence of clinical pharmacy services on physician prescribing behavior: a matched-pair comparison of pharmacists and physicians;Sulick;Pharmacotherapy,1996
2. Kano's method for understanding customer-defined quality;Berger;Cent Qual Manage J,1993
3. Attractive quality and must-be quality;Kano;J Jpn Soc Qual Control,1984
4. Pharmacists’ interprofessional communication about medications in specialty hospital settings;Rixon;Health Commun,2014
5. A clinical practice agreement between pharmacists and surgeons streamlines medication management;Lovely;Jt Comm J Qual Patient Saf,2014