The impact of e-service quality and customer satisfaction on customer behavior in online shopping-Reference-Cited by-同舟云学术

The impact of e-service quality and customer satisfaction on customer behavior in online shopping

Published:2019-10 Issue:10 Volume:5 Page:e02690
ISSN:2405-8440
Container-title:Heliyon
language:en
Short-container-title:Heliyon

Author:

Rita Paulo,Oliveira Tiago,Farisa Almira^ORCID

Publisher

Elsevier BV

Subject

Multidisciplinary

Reference91 articles.

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