1. Magnet hospitals: attraction and retention of professional nurses;McClure,1983
2. From novice to expert: excellence and power in clinical nursing practice;Benner,1984
3. Five steps from novice to expert;Dreyfus,1986
4. Crossing the quality chasm: a new health system for the 21st century;Institute of Medicine,2001
5. Studying outcomes of organizational change in health services;Aiken;Med Care,1997