Assessing the impact of sustainable logistics service quality on relationship quality: Survey-based evidence in Egypt
Author:
Publisher
Elsevier BV
Reference87 articles.
1. Developing a sustainable logistics service quality scale for logistics service providers in Egypt;Ali;Logistics,2021
2. Assessing relationship quality in four business-to-business markets;Ashnai;Mark. Intelligence Plann.,2009
3. Relationship quality: a critical literature review and research agenda;Athanasopoulou;Eur. J. Mark.,2009
4. Relational bonding strategies, customer satisfaction, and loyalty in the container shipping market;Balci;Int. J. Phys. Distrib. Logistics Manage.,2019
5. The moderator–mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations;Baron;J. Pers. Soc. Psychol.,1986
Cited by 19 articles. 订阅此论文施引文献 订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献
1. The crucial role of e-logistic service quality to integrated theories to predict continuance intention on fresh produce e-commerce;Cogent Business & Management;2024-07-22
2. The role of organizational performance in sustaining competitive advantage through reverse logistics activities;Business Process Management Journal;2024-07-08
3. Modeling the Intricate Association between Sustainable Service Quality and Supply Chain Performance: Moderating Role of Blockchain Technology and Environmental Uncertainty;Sustainability;2024-06-05
4. From a functional service to an emotional ‘saviour’: A structural analysis of logistics values for in-home consumers;Journal of Retailing and Consumer Services;2024-05
5. Can gamified e-service quality improve customer value co-creation and relationship quality in e-retailing?;International Journal of Quality and Service Sciences;2024-03-18
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线，采集、加工和组织学术论文而形成的新型学术文献查询和分析系统，可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容，当前同舟云学术共收录了国内外主流学术期刊6万余种，收集的期刊论文及会议论文总量共计约1.5亿篇，并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询！咨询电话：010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3