1. Narrative-based medicine: why study narrative?;Greenhalgh;British Medical Journal,1999
2. Patient compliance: recognition of factors involved and suggestions for promoting compliance with therapeutic regimens;Cameron;Journal of Advanced Nursing,1996
3. Qualitative study of interpretation of reassurance among patients attending rheumatology clinics: ‘just a touch of arthritis, doctor?’;Donovan;British Medical Journal,2000
4. Diamond J 1998 C: because cowards get cancer too. Vermilion, London. There are many autobiographical accounts that provide insights into the experience of long-term illness and impairment, and the impact that communications with health professionals can have on coping. This account is thought-provoking.