HEISQUAL: A modern approach to measure service quality in higher education institutions-Reference-Cited by-同舟云学术

HEISQUAL: A modern approach to measure service quality in higher education institutions

Published:2020-12 Issue: Volume:67 Page:100933
ISSN:0191-491X
Container-title:Studies in Educational Evaluation
language:en
Short-container-title:Studies in Educational Evaluation

Author:

Abbas Jawad

Publisher

Elsevier BV

Subject

Education

Reference59 articles.

1. Impact of total quality management on corporate sustainability through the mediating effect of knowledge management;Abbas;Journal of Cleaner Production,2019

2. Impact of total quality management on corporate green performance through the mediating role of corporate social responsibility;Abbas;Journal of Cleaner Production,2020

3. Service quality in higher education institutions: Qualitative evidence from the students’ perspectives using maslow’s hierarchy of needs;Abbas;International Journal of Quality and Service Sciences,2020

4. Identification of key employability attributes and evaluation of university graduates’ performance: Instrument development and validation;Abbas;Higher Education Skills and Work-based Learning,2019

5. Impact of knowledge management practices on green innovation and corporate sustainable development: A structural analysis;Abbas;Journal of Cleaner Production,2019

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4. Defining Quality in Higher Education and Identifying Opportunities for Improvement;Sage Open;2024-07

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