Questioning patient satisfaction: An empirical investigation in two outpatient clinics-Reference-Cited by-同舟云学术

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Questioning patient satisfaction: An empirical investigation in two outpatient clinics

Published:1997-01 Issue:1 Volume:44 Page:85-92
ISSN:0277-9536
Container-title:Social Science & Medicine
language:en
Short-container-title:Social Science & Medicine

Author:

Avis Mark,Bond Meg,Arthur Antony

Publisher

Elsevier BV

Subject

History and Philosophy of Science,Health(social science)

Reference28 articles.

1. Working for Patients;Department of Health,1989

2. The Patient's Charter;Department of Health,1992

3. Towards a conceptual framework of lay evaluation of health care;Calnan;Soc. Sci. Med.,1988

4. Measurement of patient satisfaction;Fitzpatrick,1990

5. The measurement of patient satisfaction;Carr-Hill;J. Public Hlth Med.,1992

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